After many years of talking and teaching about it, I'm finally starting to see retail jewelers embracing the reality of catalog and ecommerce websites. The reality I'm referring to is the tedious process of photographing your inventory, maintaining a website, and handling all aspects of order fulfillment.
Within the jewelry industry, there are several ways to mimic an ecommerce website without actually setting it up or managing it yourself. Many large man... VIEW FULL GOLD NUGGET
I was in New York City over the Independence Day weekend helping someone troubleshoot a sound and mixing board problem for a friend of mine. They recently bought a new sound board that was causing a hum when connected to the older equipment.
This little challenge was a throwback to my pre-2003 days when I volunteered as a sound and lighting engineer for community theatre productions. I knew exactly what the problem was and what was needed to solve it. I needed something called a "ground loop isolator," ... VIEW FULL GOLD NUGGET
Shortly before leaving for the JCK show in Las Vegas this year, I was reading through The Retail Jeweler magazine and reviewing the monthly column I submitted. Magazines editorial deadlines are always more than a month, sometimes two months, ahead of the publication date and I needed to refresh my memory of what I had written.
While flipping through the magazine, I found an ad for The EDGE software. The ad touted that they were voted #1 ... VIEW FULL GOLD NUGGET
This is Part 2 in our series of Daily Golden Nuggets explaining the different types of online product catalogs that retail jewelers could have.
On the surface, there might not seem to be a big difference between one online product catalog compared to another. Many include the same common features like wish lists, order history, and customer accounts. But from behind the scenes you as the jeweler need to figure out how to maintain the system and weigh the importance of ease of maintenance to customer satisfaction and how that all affects your overall bottom line.
In case you've joined us in the middle of our conversation, we are reviewing the TYPE 2 CATALOG today. Here're the types of catalogs we've identified: Type 1: Ve... VIEW FULL GOLD NUGGET
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