Happy New Years and welcome to #FridayFlopFix! FridayFlopFix is what I call my weekly website reviews. The goal of these Friday the Daily Golden Nugget editions is to find a website that is behind on expected website standards, i.e. flops, and provide suggestions for fixing it.
Last night, on New Year's Eve, millions of people watched the ball drop in Time Square, New York City. In honor of this, I've also decided to focus my attention on NYC to locate a retail jeweler. Considering the NYC Diamond District and so many retail jeweler ... VIEW FULL GOLD NUGGET
This is the Friday website review edition of the Daily Golden Nugget. The purpose of this website review is to look over a random retail jeweler's website to evaluate if they are correctly applying what we know about the internet, online marketing, and business. We'll see if improvements can be made, or if we can learn something from them.
Each week I start by searching Google in a random town for a typical phrase that a consumer would search for. This week the search phrase is "jewelers logan ut," and he... VIEW FULL GOLD NUGGET
As the final hours of 2014 tick on by, I would like to share some of my predictions for 2015.
1. Content Marketing Will Become More Important for Jewelers
In order to understand why this will be important, you first need to understand what Content Marketing is. "Content" is anything that you publish online with the intention of influencing a customer's buying decisions. Written content is usually absorbed into Google and Bing and returned in search results, while all other content (photos, graphics, videos) are shared socially.
In this edition of the Daily Golden Nugget, I'm outlining a potential marketing plan for the upcoming holiday season. My example will focus on specific items which we will build content around and share socially.
What I've written out in this guide will be good for anyone looking for a different approach to marketing for this upcoming holiday season. There's a lot of detail for the setup, implementation, and then the post-analysis of the entire campaign. You'll do the setup... VIEW FULL GOLD NUGGET
Content creation is a continual task for every website owner. It can also be a very challenging task to come up with new content all the time without suffering from mental burnout or writer's block. That burnout will have a bad effect on your long term SEO, so it needs to be prevented.
One way to prevent content creation burnout is to spread the task around between several employees on your sales staff. Remember that website content isn't just blog posts. Content... VIEW FULL GOLD NUGGET
During the summer of 2013, as part of their product unification process, Google converted all YouTube accounts into Google+ accounts. This resulted in duplicate business pages on Google+ Page for several businesses. Now that Google is transitioning the old Places listings into the combined Google Places for Business and Google+, these same businesses now have a triplicate listing.
This is a bad situation that needs to be corrected and I'll explain why in this Daily Golden Nugget. I'm documentin... VIEW FULL GOLD NUGGET
Last month Google changed the way YouTube videos are ranked in the SERP to better match locally created videos to user locations. We're not sure if this new feature will work on a country level, state level, or local town level, but it's enough for us to revisit the YouTube topic and remind you of some things you can be doing to attract search engine attention.
The easiest videos to create are short, simple presentations of jewelry between 15 to 60 seconds in length. Someone could model the jewelry while a narrator (you or the model) describes what it is; or you can make it real simple and hold the jewelry up to the camera.
The last time we suggested short videos like this, we recommended the Cisco Flipcam, but now we're recommending to just use your Android or iPhone. Both smartphones can record simple videos and also ma... VIEW FULL GOLD NUGGET
Every few months we like to remind you that the internet is not just about your jewelry website, or about Facebook, or Twitter, Google+, or any number of blogging sites, etc., etc., etc... It's also about video.
Where would our Holiday 2011 Run-Up be without some new information about video? So let's get to it.
In the past, we heavily recommended the Flipcam as one of the best portable video cameras. Even though these hand held video cameras are still available today, Cisco has officially discontinued the product line and will not support it after December 2012. These are still fantastic cameras and if you can find one in a store lower than $150 you should surely grab it.
Those who are video camera challenged might have video capability already hidden in their pocket, that is, if you have a smartphone. Most smartp... VIEW FULL GOLD NUGGET
I really didn't expect my review of Google+ to take all five days this week. This will be my last interstitial Daily Golden Nugget (for at least a few days).
Yesterday I started a list of features I foresee being integrated into Google Plus. Google's public company status prevents them from publicly announcing what they are working. The GOOG stock is actually doing very well since the launch of Google+.
Yesterday they reported their quarterly earnings were up and they've officially reached 10 million Google Plus users. I read a report on SearchEngineLand.com explaining how many people have not accepted invitations sent to them. Those of us that have are starting to realize the more compelling nature of Google Plus over Facebook.
When using Facebook, I usually keep a browser tab open. I occasionally look at that ... VIEW FULL GOLD NUGGET
Ten Nuggets ago, we ended our short series on YouTube with the topic of transcripts. The goal of that YouTube Nugget series was to help your videos rank in Universal Search results.
But there's another benefit to transcribing your videos...
If you're going to take the time to make a video and upload it, most likely you're not going to let it sit all alone on YouTube hoping your customers will actually find it. No, in reality you should also be embedding your video into your website.
Many retail jewelers have large video libraries on their site. They are great educational resources and when you can show off visits to Antwerp or a South African diamond mine you are proving your local experience and superiority over all the other jewelry stores.
This is it. Today's Daily Golden Nugget is the reason we spent the last 7 Nuggets explaining YouTube.
The video title, description, and tags are all important for SEO, but if you really want to trounce your competition you need to follow the directions in this Nugget to create Captions and Subtitles for your video.
Transcribing video correctly is a difficult task. It's incredibly time consuming and best left to people who know how to write in shorthand or steno. For people without those skills, even being a fast typist, it could take you 2 hours to transcribe only 30 minutes of video.
However, we don't want you to do that. Instead, we want you to use a shortcut that YouTube provides, and then modify it.
A few days after uploading your video, YouTube will attempt to transcribe the words within you video. If... VIEW FULL GOLD NUGGET
You can record a video and put it on YouTube in a single afternoon if you really wanted to. But this next topic is a more serious approach to online marketing.
YouTube gives you the ability to add annotations into your video and to create interactive experiences between your video and the viewer.
Specifically, the annotations can be used to add pop-up information, provide links to related videos, create quick subtitles and to spotlight areas of a video. We're not going to specifically tell you how to add annotations; you would have to read through the YouTube directions for that. Although, to get to the Annotations tab you first need to go into the edit setting for the video, then simply click the word Annotations in the top list of available tabs.
There is an important message at the bottom of today's Nugget, so make sure to take a look.
We didn't mean to drag on this explanation of YouTube over so many days, but giving simple directions about YouTube SEO seemed incomplete without going through the other hidden marketing techniques built into the system.
The next feature we need to tell you about is called "Ratings." Although this feature has been around a very long time, you could think of it as the "Like" feature from Facebook, including a cute "thumbs up" image on the Like button. Although, unlike Facebook, there is also "Dislike" button which also includes a thumbs down image.
The thumbs up and thumbs down ratings will help your video gain popularity in the general search. Now, let's be a little honest. This ratings feature probably will not bear much i... VIEW FULL GOLD NUGGET
We're continuing our discussion about using YouTube today for SEO and attracting customers.
A few jewelers have already done what we're about to tell you and have had amazing success with it. Even if you don't have the skills to create a professional video, some of your customers might, and you can reward them for it.
One of the standard features of a YouTube video is to allow "video responses."
Some people like to simply comment on a video and some people are so motivated (through anger and passion) that they get their camera and create a video reply.
Some people are simply capitalists at heart and will do anything for a penny, or maybe even a diamond.
You could run a contest through YouTube. In your simple video, you could just stand there and hold a diamond, or a diamond ring, and tell people that ... VIEW FULL GOLD NUGGET
Last week, we explained how to optimize your YouTube videos for the search engine. Today we're reviewing the settings that allow your videos to be used socially.
*Video Thumbnail: After YouTube finishes processing your video, they will randomly select 3 frames from the video and provide them as options for the video thumbnail. This is the thumbnail you see in the SERP, within all the YouTube pages, and as the still frame before the user presses the play button.
Of the 3 options YouTube gives you, select the one that is most compelling.
*Privacy: There are three privacy options for your video. Most of the time, you want to set your videos as Public since that's the setting you need if you want users to find you in the SERP.
With your YouTube channel set up and your first video recorded on your simple camcorder, let's talk a little about SEO for individual YouTube videos.
Uploading to YouTube can be done easily through the video editing software that comes with your basic camcorder, or you can log into your YouTube account and click the "Upload" link at the top of every page.
All new YouTube accounts are limited to 15 minute long videos. If you stay within the YouTube terms of service and don't violate any copyright laws, you might have that time limit restriction eventually lifted.
It's best to have a pre-existing Google account before you create a YouTube account for yourself. The two accounts will link nicely together. While logged into your google.com account, navigate over to youtube.com and follow the directions to create an account using your existing Google account.
Be careful with your YouTube user name.
Your chosen YouTube username becomes your "Channel" name. Do your best to select a name that matches your store's name. If your store's name is "Venus Creations" then try for "venuscreations" as your channel name. If that's not available, then try "venuscreationsjewelry" or "venuscreationsjewelers." Whatever you select, you want to make sure there's a clear association to your store's name and brand.
Once your username is selected, your video channel will be available through a si... VIEW FULL GOLD NUGGET
Universal search results pages contain organic web page listings, product information, Wikipedia information, local businesses and video. Recent additions also include bookmarks from friends, tweets and other social interactions.
Let's talk about video.
Both Google and Bing will include videos from sources including YouTube, eHow and TED, DailyMotion, MSN, Tudou (TF1), Allocine, MySpace, 5min, VideoJug, MTV, and perhaps other sources. However, it's obvious that YouTube is the most popular video website right now.
Video acts as a magnet to your product or service. You can use video to illustrate your specific talents and provide customer education. It also creates a bond between you and your customers that is solidified when they meet you in person or talk to you on the telephone for the first time.
The Internet is not not just limited to websites any more. In fact, the everyday normal website is slowly being replaced by social sites and various online services.
A few years ago, if you wanted to put all your jewelry store information online you would have to figure out how to do it all, or hire a company that could do it all.
Do you have videos on your website? Previously, you needed to manage video content on your own and have a hosting account capable of handling that huge video bandwidth. Now that process is much easier with YouTube.
Do you have testimonials on your website? Previously, you needed to ask people to write testimonials and mail them to you. Now you can ask people to write online reviews on Google Places or Yep. You can even capture tweets about your site and post them on your website.
There's a really handy feature built into YouTube now that is very valuable for search engine optimization.
YouTube is owned by Google, and like all Google properties they add little features all the time to make things better. When the ability for subtitles was added a while ago, there wasn't a big celebration, no ticket tape parade, no fireworks... but there should have been!
The YouTube subtitles feature went unnoticed by many and it's been slowly catching on.
If you have a video on YouTube, you should go back to your account and take a close look at the editing options. Look for the subtitles feature. It will open in an easy-to-use interface that allows you to select a spot on the time line of your video and enter text within the video. They also allow you to enter hyperlinks.
In previous Daily Gold Nuggets, we've mentioned methods to get links from other businesses in your town or in neighboring towns. Building links to your site is very important and there is a huge variety of ways you can do so.
The important part to link building is making sure that the link to your website is not what we call a "nofollowed" link. A few years ago, the search engines came up with this "rel=nofollow" feature in order to prevent the huge comment spam that was building up on blog posts.
Many people were intentionally commenting on blog posts and including the link back to their website as a method of link building. The result was a huge amount of link spam and improper search results pages. The nofollow feature nullified and disqualified this type of spam and all those links, which quickly returned all search... VIEW FULL GOLD NUGGET
The attention span of the everyday average customer is thinning. Until you heavily test, then create your own sales funnel, it is very difficult to know the best place to advertise.
Your sales funnel is your method of directing users to follow your online activity from one place to another until they are lead right to the website that sells your product. Your selling site is called your money site.
Of course, that doesn't mean you are actually selling on your site; it just means it's the site that has your actual sales pitch on it. That sales pitch could be your product catalog, or a landing page with a conversion form on it.
Your money site is usually your website. Every other site should be part of your sales funnel and is used to attract new customers and gain their trust. Allegedly Facebook has managed to win... VIEW FULL GOLD NUGGET
The phrase "duplicate content" is mentioned a lot when it comes to website SEO. Your website ranking will be lower if you have duplicate content issues.
Duplicate content on your website is a result of sloppy programming or setup. In reality, your website will feed the search engines the same information multiple times. In response, the search engine will remove you from the SERPs until you fix the problem.
Google, Yahoo and Bing are all fighting for the best "user experience." That experience includes not including badly functioning websites. It would be frustrating for the all of us if we had to deal with that every day.
On the other hand, something that we all seem to be dealing with every day is duplicate status updates on Facebook.
Quick! Name items you sell from your jewelry store more during the holiday season than any other month of the year.
Your sales might reflect differently than our findings, but here's what we know for sure.
According to statistical data provided by Google since 2004, we have seen higher online interest in lockets, crosses and jewelry boxes every holiday season for 6 years in a row.
Did you know that there's a psychological dollar value barrier that consumers are not willing to spend above online? We've seen that number to be somewhere between $450 and $497. Purchases of higher value than that usually trigger the need for a consumer to physically touch the product before purchase.
Lockets, crosses and jewelry boxes are relatively low ticket items, and consumers are willing to spend money on them without botheri... VIEW FULL GOLD NUGGET
When it comes to SEO, time is very precious. It's ticking by very quickly and if you want your website to be functioning correctly for the holidays, you need to take action before September 30.
On Friday last week, we explained a strategy of writing a description of your holiday inventory and having your webmaster post it on your website. Today we are continuing with a different spin of this idea.
As soon as your holiday inventory arrives, you need to film a video presentation of each item you are serious about selling. Production studio camera and sound quality is not needed, but lighting is very important.
You have several choices to shoot your video: Digital camera, Flipcam, or Cell Phone.
Your audience will forgive poor audio quality as long as the video image is good, and the jewelry color... VIEW FULL GOLD NUGGET
"...articles are easy to follow and seem to have information one can use right away." -Ann, Gallery 4, Hamden CT
"...serious kudos to you. We love your straight talk, pertinent information and plain language. I don't know how many industries have something of jWAG's caliber available, but I learn from the emails every day. Really, really nice work, and very appreciated." -Cheryl Herrick, Global Pathways Jewelry